- Check that the unit has been securely inserted into the cigarette lighter/12V power socket.
- Check that the ignition of the vehicle has been switched on.
- Remove the device and try using it in another vehicle.
- Check that the cigarette lighter / 12V power socket fuse has not blown. Consult your vehicle’s user manual for more information on where to find this.
- If the problem persists then please contact us for further assistance by completing the form on the Contact Us page.
